Privacy & Returns Policy

Please read through the terms and conditions as they apply to your use of this website at By using this website you agree to be bound by these terms and conditions.


Essential Essence Aromatherapy Oils Respects Privacy
All information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to Essential Essence Aromatherapy Oils will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below.

Resale or disclosure of information to third parties
Essential Essence Aromatherapy Oils does not sell, rent, loan, trade, or lease any personal information collected at our site, including from our membership forms or email lists.

We may, from time to time, change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our site from time to time.

Product availability
Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

You agree to defend, indemnify and hold Essential Essence Aromatherapy Oils harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of this site.

How to contact Essential Essence Aromatherapy Oils
If you would like to discuss any issues about our Privacy Policy, you are welcome to speak with us and we will be happy to resolve your issues as best as possible. Please contact us on +61 425 812 873 or email at

Returns Policy

We hope that you love everything you order from our Essential Essence Aromatherapy Oil's online store. However, should any products be faulty or damaged we will happily refund or exchange these items for you. Please contact us within 7 days of order receipt of your items for us to arrange this for you. 


To organise a refund for faulty or damaged products please contact us by email at or telephone us on +61 425 812 873 to discuss further. A full refund (excluding delivery costs) will be made via your original payment method as soon as we receive the products back. Alternatively we can provide you with credit to the value of the items which are faulty or damaged, which can be used to in our on-line store.


Should you wish to receive a replacement item please let us know and we will ship it out to you as soon as we receive the product back. You can email us at  Please note the buyer is responsible for any postage costs associated with any product returns.

To organise a refund or to exchange your faulty or damaged product please contact us at:

Phone: (+61) 4 25 812 873

Best wishes from the Essential Essence Aromatherapy Oils Team.  We hope you enjoy our products and your interactions with us.  We welcome your feedback.  If there is anything you feel we could improve on please let us know.