Privacy & Returns Policy
TERMS AND CONDITIONS
Please read through the terms and conditions as they apply to your
use of this website at http://eearomatherapy.com.au. By using this
website you agree to be bound by these terms and conditions.
PRIVACY POLICY
Essential Essence Aromatherapy Oils Respects Privacy
All information collected at this site will be kept strictly
confidential and will not be sold, reused, rented, loaned, or otherwise
disclosed. Any information you give to Essential Essence Aromatherapy Oils will be
held with the utmost care, and will not be used in ways that you have
not consented to. A more detailed explanation about how we safeguard
your personal information is described below.
Resale or disclosure of information to third parties
Essential Essence Aromatherapy Oils does not sell, rent, loan, trade, or
lease any personal information collected at our site, including from our
membership forms or email lists.
General
We may, from time to time, change the terms that govern your
use of our site. Your use of our site following any such change
constitutes your agreement to follow and be bound by the terms as
changed. We may change, move or delete portions of, or may add to, our
site from time to time.
Product availability
Although availability may be indicated on the site, we cannot
guarantee product availability and products, nonetheless, may not be
available for immediate delivery. We reserve the right, without
liability or prior notice, to revise, discontinue, or cease to make
available any or all products or to cancel any order. If there is any
revision, discontinuance, or cessation, we may, in our discretion, ship
products which have substantially similar functionality and
specifications to the products ordered or cancel your order.
You agree to defend, indemnify and hold Essential Essence Aromatherapy Oils harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of this site.
How to contact Essential Essence Aromatherapy Oils
If you would like to discuss any issues about our Privacy
Policy, you are welcome to speak with us and we will be happy to resolve
your issues as best as possible. Please contact us on +61 425 812 873
or email at enquiries@eearomatherapy.com.au.
Returns Policy
We hope that you love everything you order from our Essential Essence
Aromatherapy Oil's online store. However, should any products be faulty
or
damaged we will happily refund or exchange these items for you. Please
contact us within 7 days of order receipt of your items for us to
arrange this for you.
Refund:
To organise a refund for faulty or damaged products please contact us
by email at enquiries@eearomatherapy.com.au or telephone us on +61 425
812 873 to discuss further. A full refund
(excluding delivery costs) will be made via your original payment method
as
soon as we receive the products back. Alternatively we can provide you
with credit to the value of the items which are faulty or damaged, which
can be used to in our on-line store.
Exchange:
Should you wish to receive a replacement item please let us know and we will ship it out to you as soon as we receive the product back. You can email us at enquiries@eearomatherapy.com.au. Please note the buyer is responsible for any postage costs associated with any product returns.
To organise a refund or to exchange your faulty or damaged product please contact us at:
Phone: (+61) 4 25 812 873
Email: enquiries@eearomatherapy.com.au