PICK-UP FROM STORE
Contactless pick-up from our Dingley Village store is available on request. Please call 0425 812 873 to arrange a suitable time before coming to collect your order. Although most of our products are available for purchase the same day, occasionally stock may be made to order. Payment options available for pick up orders include cash, direct deposit, credit card and EFTPOS.
DELIVERY
Postage and Handling Charges
All prices are in Australian dollars and include Australian GST.
Spend $80 or more in one transaction and receive FREE delivery, otherwise delivery within Australia is a flat rate of $9.50 per order.
Within Australia
Orders are generally processed within 24 hours of being placed. The delivery
time in Australia is 3-5 working days from the time you are advised that
your order is processed, unless you are notified otherwise (some very
remote locations may take longer).
Please contact us if your order does not arrive within 7 days of receiving your parcel tracking number.
International Orders
For international orders, freight is calculated separately for
each order, prior to your parcel being dispatched. Please contact us by
phone or email to discuss further prior to payment.
Payments
The Essential Essence Aromatherapy Oils online store accepts credit card
payment – we accept Visa and MasterCard only. We also accept direct bank
transfers. Bank transfer details will be forwarded on request.
Dangerous Goods
In some cases oils may be categorised as
dangerous goods (flammable). If this applies to your order an additional charge may be incurred, and we
will be in contact with you to let you know.
Please contact enquiries@eearomatherapy.com.au for more information.
Security
Shopping at the Essential Essence Aromatherapy Oils online store is virtually
as enjoyable and stress free as shopping in a retail store. Essential Essence Aromatherapy Oils places great importance on ensuring your information is safe.
Your credit card details are encrypted to ensure their safe transfer to
us, and are removed from our system once your order has been
dispatched.